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Question

Share Link on BOX DRIVE ON MAC

  • May 22, 2025
  • 2 replies
  • 52 views
C
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Hello, 

I do not know what happened but I lost the share functionality on BOX Drive Mac. 

How could I set up back the possibility to share and copy the link of the file? 

Regards,

Charlène

    2 replies

    C
    Forum|alt.badge.img

    Hi Charlene, 

    Welcome to the Box Community!

    Can you follow the steps below to fix the issue with the missing Context menu for Box Drive in your Mac:

    1. Click the Apple Icon (in upper-left hand corner of desktop) > System Preferences > Extensions > and Uncheck and Recheck the buttons under "Box".
    2. Press command + option + escape to bring up the "Force Quit Applications" menu.
          *Click on Finder
          *Click Relaunch

    Let me know how it goes and if you continue experience this issue so we can further look into it!

    Best,
    C
    Forum|alt.badge.img

    France,

    Thank you, I was having a similar issue, and your suggestion seems to have fixed it.

     

     

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