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Question

SFTP with enabled MFA

  • May 27, 2025
  • 1 reply
  • 18 views

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Hello Box Team,

We are looking for a possibility to bulkdownlad a folder from box account with enabled MFA. Is this possible with filezila? what are the requirements to connect?

Thanks!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Slavi, 

Welcome to Box Community and glad to assist! 

Using an authenticator app is not supported for FTP access to Box for non-SSO (single sign-on) customers. If you enable 2FA and want to access Box via FTP, you must use SMS for 2FA.

If you have additional questions, please create a new case and work with Product Support. 

Thanks for posting!