Trying to set up an SFTP service for our Box Environment.
We’ve a dedicated account, but there’s no apparent options for setting it as an SFTP account, and the client (using Port 22) is unable to connect because the service is not available.
We’re on Enterprise+.
Nothing in Settings, Integration, or the User’s account settings apparent for enabling it.
Hi
Welcome to Box Community, and we’re glad to help enable the SFTP.
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
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