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Question

Setting up 2FA

  • June 11, 2025
  • 1 reply
  • 83 views
J

I am trying to login to my box.net account but am being asked for 2FA authentication 6 digit number. I haven’t set that authentication up yet because I cannot login. Please help. 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • June 11, 2025

      Hi ​@JimD, 

      Welcome to Box Community and we’re glad to assist! 

      I’ll be creating a new case and someone from Box Product Support team will reach out to you through email. 

      Please keep an eye out and we will be in touch. 

       

      Thanks for posting!

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