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Question

Setting up 2FA

  • June 11, 2025
  • 1 reply
  • 25 views

I am trying to login to my box.net account but am being asked for 2FA authentication 6 digit number. I haven’t set that authentication up yet because I cannot login. Please help. 

1 reply

Rona Box
  • Community Manager
  • June 11, 2025

Hi ​@JimD

Welcome to Box Community and we’re glad to assist! 

I’ll be creating a new case and someone from Box Product Support team will reach out to you through email. 

Please keep an eye out and we will be in touch. 

 

Thanks for posting!