im not receiving a SMS text message on my phone with a code to sign in.
Question
Set Up 2-Step Verification
Hi Ahmad,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
Kindly check your email for details and updates.
Best Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.