Files always appear in order by Name (default). Now, fairly recently, the default uses the file size to order the files (VERY ANNOYING). How can I set it back to order files according to name (both the folder list and the contents nested inside of folders)? I use a Mac, not Windows.
Question
Set default file display order
Hi Linda,
Welcome to Box Community and glad to help!
As we investigate, can you provide these additional details?
- What is the Operating System running in your machine?
- Do you have a local Box application installed, can I confirm its version?
- Can you also send a screenshot of your file or folder display?
We'll lookout for your reply!
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Thanks. I am running Box on a MacPro with iOS 13.4 operating system. I currently log into Box.com on my computer; rarely use the app. I do not know what version of Box (assume it is the most current since I'm logging into your website......
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Barry Gould saved the day for me with this comment in another forum: if you navigate to "All Files" or where you start when you initially login, and set the sort order there, it stays that way when you navigate to other pages.
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This is happening to me as of two weeks ago (March 2026). I use windows. I have tried multiple times to set the default sort by name at the top of the file tree. It will work during that search but as soon as I try a new search or try to move a file it goes back to sorting files by date, not name. I’m constantly searching and moving it it is annoying as I have to keep telling it to sort by Name. Any suggestions?
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