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Question

Set custom email address for Sign template emails

  • May 27, 2025
  • 1 reply
  • 13 views

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Hello!

Right now, any email notifications or reminders associated with a Sign request created from a ready-sign link come from my company email address. We'd like to be able to change this so that, for example, emails related to HR forms come from "humanresources@mydomain.com". Is this possible?

Thank you!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Rachel,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!