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Question

Service Accounts files are not visible to admin and co-admin not even in admin console

  • May 27, 2025
  • 1 reply
  • 8 views

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I have created a application in enterprise account and utilise JWT authentication to upload files over the box storage of service account, Now I want to allow users to view those files like admin or co-admin only. I can't figured out a way to do this. I have explored all of the box support and still finding a way to to this. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Malik, 

Welcome to Box Community and glad to assist! 

You should contact our Developer team instead. Please post your inquiry to community.box.com

Thanks for posting!