I am trying to retrieve a previous version of a file but receive a server error when trying to do so. I get this error when trying to:
Hi Ahmad,
Welcome to Box Community and glad to assist!
Regarding your error while accessing the file's older versions.
How many collaborators can access this file? Are your other collaborators experiencing the same 'server error' when accessing version history?
We'd love to hear from you!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.