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Question

Server Auth Token generation error

  • May 22, 2025
  • 1 reply
  • 13 views

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2 issues

 

1: when i go to the authorize tab, it is giving me Unknow Error

2: when i try to get a token i get this error 


request to https://api.box.com/oauth2/token

client_id:hqizaidzxpkpisldme8x62la521s5ux4
client_secret:****
grant_type:client_credentials
box_subject_type:enterprise
box_subject_id:5959282

 

response {

    "error": "invalid_grant",
    "error_description": "Grant credentials are invalid"
}

1 reply

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Hi Joe, 

Are you still having the authorization error? An admin in your enterprise's Box environment needs to follow these directions to authorize the app. This is not something that is automated, but instead, it is a security measure for admins to know what folks have apps running in their instance. 

The token issue may be resolved by authorizing the application. If not, make sure to follow these directions on how to use a client credentials grant. 

Thanks, 

Alex, Box Developer Advocate