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Hi, I have a Personal Pro subscription. I have a bookkeeping practice and request documents from my clients. If I share a folder with a client, it seems like they have a maximum file size limit of 250MB that they can upload to the folder. I was under the impression they could share a larger file. For example a large spread sheet could well exceed that limit. How can I request a large file from my clients? 

Hi Kyle, 


Welcome to Box Community and glad to assist! 


Note that the maximum file size limit for uploads to Box varies depending on your account type:


  • Free personal: 250 MB

  • Starter: 2 GB

  • Business: 5 GB

  • Business Plus: 15 GB

  • Enterprise (and Digital Suites ): 50 GB

  • Enterprise Plus: 150 GB

For more details, please refer to our pricing comparison page.


Thanks for posting! 

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