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Question

Selecting multiple files in a search result is not working.

  • May 23, 2025
  • 2 replies
  • 74 views
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Selecting multiple files in a search result using Command or Shift keys (on a Mac) no longer works for me for whatever purpose - to move, copy, download, delete, etc. Others have reported this also. Even selecting a single file does not display the file description information on the right side of the window. Outside of search results, these operations are happening as expected.

    2 replies

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    Hi John, 

    At the moment, there isn't a way to download items in bulk from search results. You will have to manually select each file or folder you wish to download from a search in the Box webapp and this has been how the feature works.

    There are a few feature requests related to this, however our team has not made any announcement:

    If this is something you would like to be able to do, you may upvote the above suggestions and include your use case on the thread's comment section.

    Our product teams review and respond to ideas in Box Pulse so I would definitely encourage you to add your vote and your voice to this idea. We aren't able to implement every idea, but the more details we know about the use case and the impact, the better we are able to prioritize it.

    Best Regards, 

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    This copy/paste response does not address the change that has occurred in recent days where multiple files cannot be selected from search results for ANY purpose. This is being reported by multiple users and being dismissed.

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