I can't see where the comments are linked to in my Box file/document.
I can see there are comments made by my collaborators- they come up on the right hand side of the screen, but cannot see where in the text they link to... When I click on the comment it doesn't go to the section of the document either.
I have checked through all settings and all people who have commented are collaborators. Need help!
Hi Misty,
Welcome to the Box Community, I'm happy to help!
Have you checked out this article on how to view these comments on annotated documents: https://support.box.com/hc/en-us/articles/360048016153-Annotating-Documents
This may be relevant to your problem with the next steps!
If this did not help, do you mind providing more information or even share a screenshot?
Best Regards,
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