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Question

Secure send recipient account question

  • May 27, 2025
  • 1 reply
  • 10 views

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Hi, as a corporate user with a license, I need to be able to send a large quantity of files and/or a very large file to an external recipient who doesn't have a box account. It needs to be secure so that only they can access the files. If they create an account, do they have to subscribe to be able to view and download these files?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi JW,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann