I'm trying to start with something simple: finding a file that I know exists.
I have a pptx file that contains "morita" in one of its fields:
It's in the folder "... Box/Collab/aCD/CAD".
But if I'm searching that folder
But if I search for it
The search fails:
Why can't I find this file?
Hi Knut,
Welcome to Box Community and glad to help!
Are you able to locate this file manually without using the Box search? If yes, can you try to search this file in your alternate browser?
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
