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Question

searching box- what changed? its awful

  • May 5, 2026
  • 1 reply
  • 5 views

Searching box is a time suck now. 

Searching the exact file name I am looking for and if it has a number in it, anything with that number comes up. fees first then folders. This changed in the last 2 weeks. It's very complicated to find certain folders now. My team is not happy. Is there a work around. I search 20 times a day and want to keep the same search default

 

 

1 reply

Rona Box
  • Community Manager
  • May 5, 2026

Hi ​@Sharkwool

Welcome to Box Community, and we will assist regarding your Box search queries! 

 

In order to get a closer look, I’ll create a support case and a member from the Box Product Support team will reach out through email. 

Thanks for posting, and we hope to sort this out soon!