Search not working

I created a business account Monday and have tried everything in this forum to fix this issue but nothing has worked--- I’ve cleared all cookies and caches, removed all extensions/plug-ins, tried different browsers (including private) and have updated all software/browsers to the newest versions, restarted, and modified filters correctly. My search engine will not populate ANYTHING-- I want to see text snippets (keyword searching to show text that are in files) but any search--no matter the word-- won’t show any results at all (even if it’s the name of a file I have!) All my files are text-searchable. I need direct support with my account-- a phone number or admin support to take a look at it because nothing has fixed it.