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Question

Search not working

  • May 27, 2025
  • 1 reply
  • 25 views

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I have been working on an automation in n8n and the search function is not working.  I was frustrated and ASSUMED it was my fault.  I just tried to use the web interface to search for a folder that I created (so I know it exists) and it still returns nothing (no files/folders found).  Perhaps the search function is not working right now.  

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Bradley, 

Welcome to Box Community and glad to assist!

For more context, could you answer the following?

  • If you go through your files in box.com, can you find the files you're searching for? 
  • Did you try to switch networks, and restart your machine? 
  • Is there an error message? 
  • Has it ever worked before? 
  • Since when did your search issue begin? 
  • Can you describe your workflow? 

We wait for your reply!