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Question

Search functionality not working

  • May 23, 2025
  • 1 reply
  • 9 views

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Hello - the search functionality is not yielding results for the file names, which are in fact in my Box account. It is yielding it for some older files, but nothing newer/recently added. 

 

I can't post screenshots due to privacy reasons, how can I resolve this? Have tried reaching out to support, no response. 

1 reply

Forum|alt.badge.img

Hi Sagar,

Welcome to Box Community and glad to help!

It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch. 

Thanks for posting!