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Have multiple Box file, with sub folders. The search function does not work the same in all files. 


In one I can search for part of a PDF title and in the other nothing comes up. 

Hi Dana, 


Welcome to Box Community and glad to assist! 


If you're running into search issues, please use the following troubleshooting steps: 


  • Updating your browser to the latest version

  • Clearing your browser's cache

  • Using Box with an alternate browser, computer, or network.

  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)

  • Temporarily disabling any plugins/extensions in your browser

  • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:

Thanks for posting! 


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