How may I ask the support to run the script to correct the used space cound: even without any file it shows 50% space used.
Question
Script to fix allocated space count
Hi Sab,
Welcome to the Box Community, I'm happy to help!
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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