Can I please get the script run to reset the file/size count in our account. Still showing 9.9/10GB used after all files removed.
Question
Script run required for recount of file/size
Hi Lee,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.