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Scheduled Event Trigger - Box Relay

  • May 27, 2025
  • 4 replies
  • 115 views

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For Box Relay, there is a Scheduled Event trigger which can be parametrized into days or weeks. But there is no way to specify the hour. 

At what hour does any scheduled event run?

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4 replies

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Any update on this one? I'm curious too. Does it occur at the time of day it was activated or what?


Martin
  • New Member
  • August 5, 2026

Any update on this one, or how it works in Box Automate?


Jey Bueno Box
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  • Community Manager
  • August 11, 2026

👋 Hi ​@Martin, welcome to the Box Community! I’d be happy to assist.

 

1. Regarding execution hour for scheduled event triggers in Box Relay

In Box Relay, when you configure a Scheduled Event trigger, you can specify a start date and a repeat frequency (such as daily, weekly, monthly, or annually), but you cannot specify a start time or hour.

  • How the execution time is determined: Scheduled workflows run based on the Relay builder’s local time zone at the time of the workflow’s creation.
  • First execution: If you select the current date as the start date, the workflow will run immediately upon activation. Subsequent runs will execute on the scheduled cadence relative to that creation/activation time window.
     

2. How scheduled triggers work in Box Automate

Box Automate is Box’s next-generation workflow automation platform designed to replace Box Relay. It introduces several key enhancements for scheduling and workflow orchestration:

  • Modern visual builder: Unlike the linear, sequential list builder in Box Relay, Box Automate uses a drag-and-drop visual builder in a flowchart format. This allows you to build complex, multi-path workflows with conditional branching (synchronous, conditional, and parallel paths).
  • Advanced logic and looping: Box Automate supports “for each” loops to iterate over lists of users or files, as well as “loop back” steps that can send the flow back to a previous point in the workflow (with a configurable maximum loop count).
  • AI and Agentic capabilities: It natively incorporates AI-powered agentic capabilities, allowing you to route tasks dynamically between humans, systems, and AI agents (such as Box Agent and Extract Agent outcomes).
  • Expanded triggers and variables: It features an advanced variables framework (trigger, outcome, and custom variables) and adds a Metadata Event Trigger that enhances metadata-based triggering with cascading capabilities across entire folder hierarchies.


For reference, please visit these helpful support articles:


Martin
  • New Member
  • August 17, 2026

Thank you for the answer ​@Jey Bueno Box. Can I safely assume that the execution time is treated the same in Box Automate?

Therefore, if I want one workflow to always run first, I need to create it earlier in day than the existing workflows to ensure this? Subsequently, if I change anything in the workflow and Save the changes, and Activate the updated workflow, does that change the runtime, or does the original runtime stay?
 

Thank you :)