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Question

Scenario Manager error

  • May 22, 2025
  • 3 replies
  • 34 views
C
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Hello,

 

I am having trouble saving and launching an excel file within the Web. It gives me an error of "unsupported feature"

Is this a limitation of Box?

 

Thanks

    3 replies

    C
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    Hi Angel, 

    Welcome to the Box Community!

    Would you mind providing more information or share a screenshot of your workflow so we can take a look?

    This will help us and other members of the community to answer your question. 

    Best,

    C
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    I am running into this same issue. Based on what I see in the file Scenario Manager is being used and there are no Scenarios saved in the document.BOX__nKuCwNz6chPwtKW6jN8l4w.jpeg

    C
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    Hi Mariana, 

    Welcome to the Box Community!

    This error message seems to be coming from Excel Online rather than Box. The error indicates that an unsupported feature is being used, for this one, yes its the feature "Scenario Manager". There are certain features that are not supported in Excel Online.

    Here is a support article by Microsoft indicating that those features aren't supported: https://support.microsoft.com/en-us/office/edit-a-workbook-that-contains-features-unsupported-by-excel-for-the-web-7220105d-97ad-4c35-95c8-58d4bbfd14af?ui=en-us&rs=en-us&ad=us

    I hope it helps!

    Best,

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