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Question

Says using 9.9 GB of 10.0 GB, only see 806 MB being used

  • May 27, 2025
  • 3 replies
  • 7 views

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Hello,

It says that my box is nearly full and I have 9.9 GB of 10 GB used. When I go into the folders, I am counting only around 806 MB being used. Please run the script to fix this.

Thank you

3 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

It will not let me upload any more files.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Kali,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I have the same problem 384.1 MB of 10.0 GB 

 

please fix it