I have one 48.4MB file in my box. That is the only file I have, but it says 9.7GB of 10GB full. There is nothing in my trash can.
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Hi Nic,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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