Question

says storage is full but it is not

I have one 48.4MB file in my box. That is the only file I have, but it says 9.7GB of 10GB full. There is nothing in my trash can.

Hi Nic,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Sign up