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Question

says storage is full but it is not

  • May 23, 2025
  • 1 reply
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I have one 48.4MB file in my box. That is the only file I have, but it says 9.7GB of 10GB full. There is nothing in my trash can.

    1 reply

    Forum|alt.badge.img

    Hi Nic,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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