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Question

Says storage full, but it is not

  • May 23, 2025
  • 1 reply
  • 9 views

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Account Type: Enterprise

Account ID

16925821328

Storage Used

55.1 GB of 1.0 TB
 
But when I try to upload anything, it says Account Storage Limit Reached
 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Jacob,

Welcome to Box Community and happy to assist! 

We would love to help address this issue with you, however your Box Enterprise has a designated team who could contact Box Premier Services. 

At this rate, please get in touch with your internal helpdesk team for assistance. 

Thanks for posting!