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Question

Says I’m out of storage but I’m not

  • May 23, 2025
  • 1 reply
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Box keeps telling me it is failing to update my saved files because I’m out of storage, but when i delete things it doesn’t help. I’m not actually out of storage. Can you help with this?

    1 reply

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    Hi Arden,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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