Skip to main content
Question

Salesforce連携時のBoxアカウントドメイン設計について

  • February 19, 2026
  • 2 replies
  • 23 views

Salesforce連携を前提にBoxの設定を検討しています。

前提は以下の通りです。

・A会社は既にBoxを利用中
・契約主体/利用主体:A会社
・運用サポート:弊社(外部ベンダー)
・Salesforce連携を予定
・管理者アカウントおよび連携用サービスアカウントを作成予定
・ヘルプ記載の通り、両アカウントは同一ドメインで作成予定

そのうえで、同一ドメインで作成する場合、

① A会社ドメインを使用するべきか
② 運用サポートを行う弊社ドメインを使用するべきか

について検討しています。

契約主体および既存利用はA会社ですが、管理実務は弊社が担います。

将来的な管理移管、ガバナンス、データ所有権整理、契約終了時の影響などを踏まえた場合のベストプラクティスや、同様の構成での懸念事項があればご教示いただけますと幸いです。

2 replies

Rona Box
  • Community Manager
  • February 19, 2026

Hi ​@kamiya

Welcome to Box Community, and we’d love to assist! 

As of this message, Community Forums can only offer full support in English.

We apologize for this limitation -- please contact us in this language and we’d love to further assist! 

 

We look forward to your reply!


  • Author
  • New Participant
  • February 20, 2026

Subject: Consultation regarding Box account domain selection for Salesforce integration
We are currently planning the configuration of Box for upcoming Salesforce integration. Our project context is as follows:

  • Current User: Company A (already using Box)
  • Contract/Account Holder: Company A
  • Operational Support: Our firm (External Vendor)
  • Project Scope: Salesforce integration
  • Plan: Create an admin account and a dedicated service account for the integration.
  • Requirement: Per Box support documentation, both accounts will be created under the same domain.

In light of this, we are evaluating which domain should be used for these accounts:

  1. Company A's domain
  2. Our firm's domain (the service provider)

While Company A is the contract holder and existing user, our firm is responsible for the daily administrative tasks. We would appreciate your professional advice on the best practices regarding this setup, considering factors such as future administrative handovers, governance, data ownership, and the potential impact when our service contract eventually concludes. Furthermore, if there are any specific concerns associated with this type of configuration, please let us know.