Skip to main content
Question

Salesforce integration not working in Chrome/Edge

  • May 22, 2025
  • 1 reply
  • 30 views

Forum|alt.badge.img

Starting last Thursday our long-time used box/Salesforce integration is so the error ap8.salesforce.com redirected you too many times. when used in Chrome or Edge.

It still works in Internet Explorer. All are Windows 10 users but at different locations.

We have updated box and Chrome, cleared cache and some other things.

Anyone else experiencing this?

1 reply

Forum|alt.badge.img

Hi David, 

Welcome to the Box Community!
 
This would be something our Support team would like to investigate with you and may require specific account information.  
 
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
 
Thanks for your patience and please comeback and let us know how it goes.
 
Best,