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We have successfully connected our service account under Box/Salesforce settings. However, we are wondering if each you will have to perform the Step 2 "Log In a Box User" to connect? If so, that means each Salesforce user must have a Box license?

Can we simply use one Box license that can help us sync content back and forth?

 

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Hi there, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!