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Question

Salesforce Integration

  • June 19, 2026
  • 1 reply
  • 5 views

We currently utilize Box to store all of our Asset, Case, and Opportunity files.

When folders are created for an Asset and Case, the folder for the Asset is name by the unique ID of the Asset while the folder for the Case is named by the Case number.

Both of these values cannot change which is preferred, however the folder for the Opportunity is named by the user created name for that Opportunity. We would like to complete a mass rename of those folders to match the ID of the Opportunity.

1 reply

Rona Box
  • Community Manager
  • June 19, 2026

Hi ​@AWallace39

Welcome to Box Community, and we’re glad to help!

 

To assist rename your folders in bulk in Box for Salesforce, we’re going to create a support ticket and have a member to reach out to you privately (via email). Please keep an eye out and we will stay in touch. 

 

Thanks for posting!