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Question

Salesforce and Box Integration

  • May 27, 2025
  • 2 replies
  • 64 views

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When linking box with salesforce I get this error "You may not log in with an enterprise that does not match the service account. AccountId for User 298952782 AccountId for Service Account null"

Thanks in advance for any help you may provide.

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2 replies

  • New Member
  • June 2, 2025

I’m having the same issue.


  • New Member
  • June 2, 2025

Found the solution:

Assign yourself the Box Admin (All Licenses) permission set, then reload the Box Settings page. You’ll have the new option to Sign In to Box Service Account.