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Question

safari box tools extension

  • May 23, 2025
  • 5 replies
  • 63 views

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Box tools extension can't be enabled in Safari.  The "preference" tab referenced by Box doesn't exist, and Box extension doesn't appear under extensions.  HELP, as i can't open files directly so I must download them.

5 replies

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Hi Bruce, 

Welcome to Box Community. Let me see what I can do to help!

After installing Box Tools v4, navigate to Preferences > Extensions in Safari's menu and check Box Tools Safari Extension. If you do not see Box Tools Safari Extension in Safari's Preferences > Extensions, please close and reopen Safari, and attempt again.


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My Safari does not have preferences and under Safari Extensions Box tools is nowhere to be found.


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This is still a problem for Mac users, it isn't solved.  How do we make this work?


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I am having this trouble now, have uninstalled box completely, restarted, and reinstalled box drive and box tools - no change.


  • New Member
  • July 1, 2025

I found the Safari Extensions under preferences, but even after restarting, can’t find the Box extension. It also doesn’t appear to be in the App Store.