Box tools extension can't be enabled in Safari. The "preference" tab referenced by Box doesn't exist, and Box extension doesn't appear under extensions. HELP, as i can't open files directly so I must download them.
Hi Bruce,
Welcome to Box Community. Let me see what I can do to help!
After installing Box Tools v4, navigate to Preferences > Extensions in Safari's menu and check Box Tools Safari Extension. If you do not see Box Tools Safari Extension in Safari's Preferences > Extensions, please close and reopen Safari, and attempt again.
My Safari does not have preferences and under Safari Extensions Box tools is nowhere to be found.
This is still a problem for Mac users, it isn't solved. How do we make this work?
I am having this trouble now, have uninstalled box completely, restarted, and reinstalled box drive and box tools - no change.
I found the Safari Extensions under preferences, but even after restarting, can’t find the Box extension. It also doesn’t appear to be in the App Store.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.