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Question

Running out of space

  • May 23, 2025
  • 1 reply
  • 62 views
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Hi, I've deleted many large files, but the storage still says its FULL. I believe the web page doesn't refresh after I deleted files and still forces me to upgrade to purchase more space. I have deleted all last years and large recent files, it still won't let me download files onto it. Something is wrong

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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