I keep getting the message of running out of space, but that doesn't appear to be accurate when looking at the file sizes in the folders. Please help. Thanks.
Question
Running out of space
Hi Mary,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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