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Question

run a script

  • May 27, 2025
  • 2 replies
  • 7 views

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Request script execution
Storage Usage Or File Count In My Account Is Incorrect

I don't have any file... and it shows a use of 4 Gigs

Thak You

 

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Juan, 

Welcome to the Box Community, I'm happy to help!

The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

All the Best,


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I need help with the same issues too