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Hello,


I keep running into an issue with Box Drive for Windows 11 where the Box-specific options on the right-click menu keep disappearing (ex: Share, view on Box.com).


I have already followed the instructions here: https://support.box.com/hc/en-us/community/posts/15294456834579-Can-t-Box-share-via-right-click-in-File-Explorer-on-Windows-11


This worked briefly this morning, but only a few hours later the issue is happening again. I have no option to share, link to files, or go directly to the Box.com page directly from Windows Explorer.


I have also tried uninstalling and reinstalling Box Drive but still no luck.


Thank you

I have the same exact issue. Uninstalled BOX, installed, went through the same steps and it worked for a few hours as well then today it wouldn't work again.

I beleive i figured out the issue. I had multiple different subfolders from the box drive folder pinned to my quick access, then after windows 11 installed anytime i used the quick access folder i didn't get the right click options you are talking about. But if i used the box drive app folder i was able to do in. So I just unpinned all those folders from my quick access, i then opend the box drive app, repinned the folders i wanted and it works perfectly. I hope this solves your problem.

378149613213


Yep, I was doing the exact same thing. Followed your steps and now I've got the options back. Thank you!


Still not convinced this will permanently solve the problem, since so many "fixes" with this issue seem to be temporary, so still hoping someone from Box will see this and implement a permanent solution. 

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