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Question

Revoved a collaborator and lost a file

  • May 27, 2025
  • 1 reply
  • 9 views

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The employee left the company and we need the file back. Please advise. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Alan, 

Welcome to Box Community and glad to assist! 

For free personal accounts, you should contact the file owner in order to gain back your access to the file/folder. 

Thanks for posting!