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Return Webhook Success to Box

  • May 22, 2025
  • 1 reply
  • 4 views

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My webhook triggers multiple times because I'm not notifying Box that the data has been received. But when looking in the documentation there is no mention of a callback URL or any means of actually notifying box. I'm not using an SDK so how do I go about notifying box?

1 reply

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Hi Harry

The only the thing the webhook expects is a 200-299 http response within 30 seconds. If this doesn't happen there is a retry logic. See more here

https://developer.box.com/guides/webhooks/v2/#retries

Rgds, Peter Christensen, Platform Solutions Engineer, Box