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Question

Retrieving old files

  • May 27, 2025
  • 2 replies
  • 12 views
C
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Good morning

I need your assistance please in retrieving some files please. I had some files in a folder older than 1 year, which have been automatically deleted. How can I retrieve them? 

You are my only hope, otherwise all is lost :(

    2 replies

    C
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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Hi Guilia,

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting! 

    C
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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    I need to retrieve files deleted by another user in the past 30 days - how do I do that ?


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