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Question

Restoring folders and files deleted from Trash by hacker?

  • August 18, 2025
  • 1 reply
  • 30 views

Due to a recent hacking of my Box.com account, most of my files were deleted. I need help restoring the box content back to its state on August 4th or early on August 5th please! Very Important!

1 reply

Rona Box
  • Community Manager
  • August 18, 2025

Hi ​@TerryO

Welcome to Box Community and we’d love to help!

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted very soon!