Skip to main content

Hi Team,


An incorrect file was dropped into a box where I am a contributor and not the owner.  I've moved the file to my trash folder but cannot delete it permanently from there (I think because I'm not the folder owner).  I see the option for me to restore and I believe the file will be permanently deleted in 30 days, but in the meantime, would anyone else (such as the owner of the folder) be able to see that file and restore it? 


Thanks! 

Hi Brian, 


Welcome to Box Community and glad to assist!  


Notes:


  • When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 

  • If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.

To restore specific items in Trash:


The steps below apply whether you’re selecting from search results or from all Trash items.


  1. Hover to highlight the row of the item you want. The More Options ellipsis () displays.

  2. Click the ellipsis (...).  Then: 

  • To return the item to its original location in Box, click Restore.

  1. At the prompt, click Okay.

Hope it helps! 


Reply