Hi Randy,

Welcome to Box Community! 

To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!

How do I create a ticket to restore a user and associated files?

Please restore the deleted user Bethany Wooldridge from KKOS Lawyers. The account was deleted, and the content will also need to be restored. Thanks.