Please restore the deleted user Bethany Wooldridge from KKOS Lawyers. The account was deleted, and the content will also need to be restored. Thanks.
Question
Restore deleted user and files
Hi
Welcome to Box Community and we’d love to help with your account and file recovery request!
It indicates that you have already collaborated with one of our team members. Now that you already have an existing case, please keep an eye out and we will be in touch through email.
Thanks for posting, and we hope to get this sorted out very soon!
Is there another way to contact support? I sent in a request for help restoring a BOX folder and never received any additional follow-up related to my request. Is this normal?
Hi
Upon checking, we can’t seem to find any existing ticket in your Box account. Who contacted the Box Product Support regarding this particular issue?
Please reply here with your case number that way we could check its status.
We look forward to your reply!
Thanks Rona,
This request was sent to BOX support and I haven’t received any email from BOX support.
The email used was [removed by moderator]
The issue revolves around a file that was deleted in error here
Chiang, Stephanie (CMS/CCSQ) RE: Stephanie Chiang deleted 1 item from Hospice QRP 05/01/2026 58 KB
However, we were unable to recover that file from the trash but we would like to.
Since then the folder was updated here:
Hospice QRP 2026
https://cmsbox.app.box.com/folder/ [removed by moderator]
New Owner: Joseph Buchanan
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