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Question

Restore Deleted Folder not appearing in Trash (deleted within last 4 days)

  • May 23, 2025
  • 1 reply
  • 9 views

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Hi

I am trying to recover a master folder as the back up copy is missing just short of 400 subfolders containing details of jobs our company is working on. Can anyone please help. None of these missing files seem to be on our trash.

Thank you in advance

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Sharon, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!