I've noticed that a large number of files have been deleted from a particular directory. Unfortunately, by the time I've noticed, these files are not found in the trash section of my account. Please help.
Hi Scott,
Welcome to Box Community and glad to assist!
Please note that the 14-day recovery grace period (once your folders got deleted off of your trash) does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan.
Thanks for posting!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
