Hi there.
The file tree is still being removed. The restore will be available after the delete operation is complete. Try it again later.This file is 78.2 TB however, it has 2 days and i do not know how long time i have to wait for restore it .
Thanks
Hi Randall,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Best Regards,
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