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Restore Delete File

  • June 12, 2026
  • 1 reply
  • 115 views
M

I have accidentally deleted a folder and had it removed from the trash and need to have it restored, how do I do this?

Best answer by Rona Box

Hi ​@md shid, 

Welcome to Box Community, and we’re glad to assist! 

 

Are you referring to the folder you own or it’s a collaborated folder? If it’s the former, once a folder has been deleted from trash I’m afraid we don’t have an option to restore folders owned by a freemium user.

Please check out this link for this information. 

 

Thanks for posting!

1 reply

Rona Box
  • Rona Box
  • Community Manager
  • Answer
  • June 13, 2026

Hi ​@md shid, 

Welcome to Box Community, and we’re glad to assist! 

 

Are you referring to the folder you own or it’s a collaborated folder? If it’s the former, once a folder has been deleted from trash I’m afraid we don’t have an option to restore folders owned by a freemium user.

Please check out this link for this information. 

 

Thanks for posting!

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