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Question

Restoration in progress?

  • May 23, 2025
  • 1 reply
  • 6 views

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Users in the company have trashed millions of files. The administrator restored the files, but not all of them have been returned. What could be the cause? Also, is there a solution?

*We were unable to restore the files for 12 to 18 hours after the files started migrating to the Recycle Bin due to the file migration process. Currently we were able to restore the files, but they look much smaller.

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

I created a new ticket and a member of our team will be in touch via email. Please keep an eye out. 

Thanks for posting!